Crowne Plaza Madrid - Centre Retiro, an IHG Hotel

Our room was lovely and spacious with plenty of storage. We don’t have a bath at home, so after a day of sightseeing it was wonderful to soak away the aches and pains off the day in the bath. The bed was huge, basically two singles bolted together, so we had plenty of room for a good nights sleep. Aircon was easy to set and control. The soaps and shower gel were a nice brand. The reception staff were exceptionally helpful.

The hotel room was fabulous, I liked the design and the furnishing style. Also quite spacious, especially the bathroom. Free water in room was very much appreciated so I didn't have to go out and buy from the supermarket. The fluffy bathrobes provided were an unexpected bonus! Staff were friendly throughout. Although breakfast was the same for all 4 days, there was a decent variety to go through. I had dinner at the hotel bar on one night because I was too tired to go out, and the service and food were pretty good too. Location-wise it's not very central, but it works well for me as I preferred to be in a quiet area, and I mostly used Uber to get around anyway. I was sad to have to leave the hotel at the end of my stay as I got so comfortable here.

We booked a Junior Suite with a king-size bed and a sofa for three adults. The room was exceptionally spacious and comfortably accommodated us. The hotel was impeccably clean, and we received a warm and friendly welcome from the staff. The location is excellent—situated away from the city noise yet conveniently close to Retiro Park. A metro station is just 250 meters away, and taxis are almost always available right in front of the hotel. As a medical professional, I was particularly impressed by the presence of a defibrillator in the lobby, with all staff members trained in its use. This level of preparedness and attention to safety is truly remarkable.

Location is nice and quiet but still close enough to the center.

- good staff - clean 🫧 - tasty breakfast - safe area - apoteka / farmacy near the hotel , so if anything it's 10 meters away , in my case it was flew